Fabric Return


Once your beautiful products are completed we are happy to return your remaining fabric.

You have two options:

-Pay for shipping and handling only ($20)
-Add on our Cherish Heirloom Drawer Protector

The Cherish Heirloom Drawer Protector with Acid-Free Issue is made with museum-quality materials. It can help prevent your extra fabric from yellowing or accumulating dust. Perfect for laying flat on a closet shelf or in-drawer storage.  

Fabric Protector :
Terms & conditions
customers are viewing this product
After placing your order, you are responsible for shipping your dress to:

Unbox the Dress 632 W. 4th St Winston Salem, NC, 27101

You can ship it in its original box, or to save money, feel free to repackage it in a smaller box. We will confirm receipt of your dress via email within two days of your dress arriving at the studio. At that point we will set up your phone consultation to review the plans and details of your order.

Make sure to include the first and last name (the same one used to place your online order) on the outside or inside of your dress shipment! Your order number is also helpful but not required.

*Due to COVID-19 related shipping delays, our team recommends that you ship your wedding dress to us via FedEx or UPS.

Return Shipping Expect your return shipment from us through UPS (unless you have a P.O. Box). You'll receive tracking information via email once your Collection has shipped. Most shipments arrive between 3-5 business days, although inclement weather can cause further delay.

Unfortunately we do not accept international orders at this time.
The cookie settings on this website are set to 'allow all cookies' to give you the very best experience. Please click Accept Cookies to continue to use the site.
Customer Reviews
5.0 Based on 13 Reviews
5 ★
4 ★
3 ★
2 ★
1 ★
Write a Review

Thank you for submitting a review!

Your input is very much appreciated. Share it with your friends so they can enjoy it too!

Filter Reviews:
Penny M.
United States United States

Happy memories

The items you made from my wedding dress for my daughter's wedding was absolutely beautiful thank you for the wonderful products

Athena H.
United States United States

Fabric Return

My extra/left over fabric was returned safely and promptly. I’m happy to note there is enough so my mother in law can make a pocket scarf for my husband to wear at our daughters’ upcoming weddings (July and Sept).

Kerri M.
United States United States

Wedding robe

I had a robe and shorts made for my daughter for her wedding day which is this Saturday. They both came out beautiful. Customer service was great and absolutely use again!

jayne g.
United States United States

Jayne Gorab

It was so easy and loved giving my ideas with your team. The robe is beautiful!

A Unbox the Dress  Customer
Ann C.
United States United States

Customer Service - Out of this world

From my very first contact (as a Mother of the Bride trying frantically to get a gown made for her daughter in time for the big day) to the last (receiving the remnants in hopes of a Christening gown one day) my experience with Unbox the Dress has been unparalleled.

You have successfully subscribed!
This email has been registered