White Glove - Dress Vault Service Plan


Not quite ready to redesign ? Every dress deserves safe-keeping. 

Our industry leading White Glove Wedding Dress Services includes our museum-quality prep-and-store service to properly save your beloved wedding dress, veil and all of your bridal accessories for its best future. This includes safe-keeping in our secure, climate-controlled Dress Vault with 24/7 video surveillance.

We promise to honor and cherish your wedding dress every day in every way, protecting and keeping it safe for you and your family.


  • One Full-Length Gown prep
  • Plus Bridal Accessories (Up to 5)
  • Free-in bound FedEx Shipping
  • Door-to-Store Insurance Coverage
  • Custom Dress Condition Report

Does your Dress need to be cleaned first?

Add in our White Glove Clean, Care & Repair service. Click here to view the details. 

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After placing your order, you are responsible for shipping your dress to:

Unbox the Dress 632 W. 4th St Winston Salem, NC, 27101

You can ship it in its original box, or to save money, feel free to repackage it in a smaller box. We will confirm receipt of your dress via email within two days of your dress arriving at the studio. At that point we will set up your phone consultation to review the plans and details of your order.

Make sure to include the first and last name (the same one used to place your online order) on the outside or inside of your dress shipment! Your order number is also helpful but not required.

*Due to COVID-19 related shipping delays, our team recommends that you ship your wedding dress to us via FedEx or UPS.

Return Shipping Expect your return shipment from us through UPS (unless you have a P.O. Box). You'll receive tracking information via email once your Collection has shipped. Most shipments arrive between 3-5 business days, although inclement weather can cause further delay.

Unfortunately we do not accept international orders at this time.
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White Glove - Dress Vault Service Plan
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